I want to take this opportunity to thank you and your staff for assisting me in the my recent refinance of my home. Since I travel a majority of the time on my job, you made it very convenient for me while I was on the road by emailing and faxing documents to me as well as using your web portal to complete my application information online. In addition, taking the extra effort in stopping by my office in order for me to sign documents was certainly going the extra mile…….this was great example of customer service.
I would highly recommend High Rock Mortgage!
Regards,
Mike Matthews
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Tom and Dana,
I appreciate the hard work the High Rock Mortgage team did recently in the refinancing of my home, especially since the loan was complicated due to the fact I am self employed and have several LLC’s that conduct other business affairs. Tom did a great job in presenting my business information in a clear manner that made it easy for the loan underwriters to understand. I was especially impressed with the way you handled even the smallest details efficiently and followed up with me every few days to update me on the status of my loan application. I've worked with a number of mortgage professionals over the years and not one of them brought the expertise to the loan process that you and your team did. I got a terrific rate!
I would highly recommend High Rock Mortgage without reservation to anyone! I would particularly recommend Tom, as a CPA, to business owners and others whose finances are more complex.